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Cambridge for Visitors with Disabilities

Cambridge is a great place to visit, regardless of your needs, and the Cambridge Visitor Information Centre can help you plan your trip. Our Visitor Information team will be happy to help you plan your trip and offer advice on accessible places to visit and stay in the city.

To find out more, please contact Visit Cambridge and Beyond by sending an email to info@visitcambridge.org or by calling 01223 791500

Cambridge Visitor Information Centre

The Cambridge Visitor Information Centre is located at the side of the Guildhall in Cambridge; its entrance is on Peas Hill opposite St Edward's Church.

The office is open as follows:

Summer (April – October)

Monday – Saturday 9:30 – 17:00

Sunday and Bank Holidays 11:00 – 15:00

Winter (November – March)

Monday – Saturday 9:30 – 17:00

Sunday and Bank Holidays Closed

Access to the information centre is excellent, with automatic doors and all services on one level.

The office offers the following facilities,

1. A low-level counter providing easy access to counter services.

2. An Induction Loop.

3. Guide Dogs are always welcome in the centre.

The nearest toilet fitted with a RADAR lock is located in the Lion Yard Shopping centre, only a short distance from the office.

More Information...

Food & Drink in Cambridge

Cambridge has a wealth of restaurants, cafes & public houses.

For more information on accessibility for individual venues, please see our Food and Drink section of this site

Entertainment in Cambridge

The city has many fine entertainment venues.

The following offer excellent facilities.

Cambridge Arts Theatre
Easy wheelchair access into the theatre through two entrances (both entrances have level access & doors which can be opened by a push button placed at a suitable height for wheelchair users). Up to eight wheelchair spaces are available for visitors.

Easy access into the auditorium, which has a Sennheiser infra-red hearing enhancement system & an induction loop in the circle & rear stalls. Lift to all floors, and adapted toilets on each level. Guide dogs are admitted to the auditorium. Signed performances (BSL interpreted and audio described).

The theatre holds two house wheelchairs, advanced booking is required.

Cambridge Corn Exchange
Ramped access at the front of the building with automatic door opener allows easy access to the foyer café/bar.

Six wheelchair spaces are available for registered disabled visitors & six seats for accompanying persons are provided in the auditorium.
Adapted toilets fitted with RADAR lock.
A Platform lift allows access to upper levels of the venue.
Guide dogs are always welcome.
Some shows are sign interpreted.
The venue has an infra-red hearing enhancement system.

Anglia Ruskin Mumford Theatre
Level access into the theatre. The auditorium is accessible, with spaces for five wheelchairs. Toilet facilities fitted with RADAR lock. The theatre has an induction Loop.

Further information regarding events in Cambridge can be found in the What's On section of this site.

Guided Tours of Cambridge

Guided Walking Tours

Guided walking tours of the Cambridge colleges operate from the Cambridge Tourist Information Centre at Peas Hill on a daily basis. Our experienced Cambridge guides will take the needs of all visitors into account when conducting tours.
No charge will be made for carers on tours operated by the Information Centre.
Tickets are limited on all tours, please book in advance of your visit on 01223 791501.

Punt/River Tours in Cambridge

Enjoy beautiful views of the famous Cambridge colleges by taking a punt tour along the river Cam. The following operators offer accessible punting:

Cambridge Chauffeur Punts

Scudamore's Punting Company Granta Place

Scudamore's Punting Company Quayside

Lets Go Punting

It is advisable to call ahead for further access information.

Discounted tickets can also be purchased through the Cambridge Visitor Information Centre at The Guildhall, Peas Hill.

City Sightseeing Bus Tours

Cambridge City Sightseeing operate bus tours around the city.

There is headphone commentary in a number of different languages on all buses.

Tickets can be purchased through the Cambridge Visitor Information Centre at The Guildhall, Peas Hill.

Parking in Cambridge

The following city car parks have spaces for Blue Badge holders.

Grafton Centre East – 43 designated spaces allow the first 3 hours parking free.

Grafton Centre West – 3 designated spaces allow the first 3 hours parking free.

Grand Arcade - 27 designated spaces allow the first 3 hours parking free.

Park Street – 8 designated spaces allow the first 3 hours parking free.

Queen Anne – 27 designated spaces allow the first 3 hours parking free.

Payment at these car parks is normally made at machines before returning to your car.

To claim the concession do not pay at a machine - take your Blue Badge to the car park kiosk so that the cashier on duty can process your ticket and take the reduced payment if one is due.

The following city streets have parking spaces for Blue Badge holders.

City Road – 2 spaces
Guildhall Street – 2 spaces
Jesus Lane - 6 spaces
Napier Street – 2 spaces
St Andrews Street – 2 spaces
Hobson Street - 6 spaces
Fair Street - 2 spaces
Kings Parade – 10 spaces
Peas Hill – 4 spaces
Round Church Street – 3 spaces
Trumpington Street - 2 spaces

All on street Pay & Display parking is free to Blue Badge users.

Click here to view maps of Cambridge.

Shopmobility in Cambridge

Shopmobility provides anyone with a mobility problem whether through age, accident or disability, (permanent or temporary), access to the city centre.

There are two main Shopmobility centres in Cambridge.

Grand Arcade Shopmobility

Grand Arcade Car Park, Tel (01223) 457452.
Open Monday to Saturday 10am to 5pm.

Grafton Centre Shopmobility

Level 4, Grafton East Car Park, Tel (01223) 461858.
Open Monday to Saturday 10am to 5pm.
Sundays 11am to 4pm

Both centres have manual or electric wheelchairs & scooters to hire, charges apply.

Further information contact Shopmobility.
Tel (01223) 457452 or (01223) 461858 or email Shopmobility at shopmobility@cambridge.gov.uk

More info...

Toilet facilities in Cambridge

The following Council toilets provide access for visitors in wheelchairs. All are part of the RADAR Key scheme.

Arbury Court - Open 8am - 5pm

Cherry Hinton Hall - Open 8am to 6pm.

Chesterton Recreation Ground - Open 8am to 4pm

Chesterton Road- Open 8am to 6.30pm.

Drummer Street Bus Station – Open 8am to 8pm.
A Key is available from the attendant.

Gonville Place - Open 8am to 8pm (20p entry)

Jesus Green - Open 8am to 4pm

Lion Yard Shopping Centre – Open 8am to 8pm.

Mill Road (corner of Gwydir Street) - Open 8am to 8pm (20p entry)

Nightingale Avenue Recreation Ground - Open 8am to 4pm

Park Street Car Park – Ground Floor level - Open 8am to 8pm.
The car park attendant holds the key.

Quayside (off Bridge Street) - Open 8am to 8pm

Silver Street Bridge – Near to the ‘Backs’ of the Colleges Open 8am to 8pm.

Victoria Avenue - Open 8am to 8pm (20p entry)

Click here to view maps of Cambridge.

Cambridge Colleges, Churches and Chapels

Wheelchair access into the courts & chapels of the main riverside colleges such as King’s, Clare, Trinity & St John’s is made possible through the provision of ramps at key points.

Access into certain areas of the Cambridge colleges (such as college libraries) may be more difficult due to the nature of the historic buildings.

It is advisable for visitors to contact the individual colleges they wish to view in advance, to check access information. 

Visitors should contact Churches and Chapels in advance of their visit.

Cambridge Museums

Many Cambridge museums are located in University departments. Access is possible for wheelchair users via a series of ramps & lifts.

In many cases it is advisable to call in advance, or to arrange assistance prior to the visit.

Visitors should contact attractions direct to gain further information regarding access & facilities.

Where to stay in Cambridge

Accommodation establishments that have been award a category in the National Accessible Scheme and are therefore suitable for wheelchair users and those visitors with limited mobility, can be found listed in the accommodation section of this site. 

More info...

Local Contacts

British Red Cross (01223) 868686.

Cambridge Deaf Association (01223) 411801.

Cambridge Mobility (01223) 830084.

Cam Sight (01223) 420033.

Directions Plus (01223) 569600.

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